FULFILLMENT (FAQ, Returns, Shipping, Payment)

SHIPPING

ALL ORDERS ARE SHIPPED FROM DETROIT, MI.

ALL ITEMS ARE MADE TO ORDER AND WILL SHIP ONCE STOCK BECOMES AVAILABLE. MADE TO ORDER ITEMS USUALLY TAKE 2-4 WEEKS. THE ESTIMATED DELIVERY DATE WILL BE LISTED IN THE PRODUCT DESCRIPTION OF THE ITEM. YOU WILL RECEIVE AN EMAIL WITH TRACKING ONCE IT’S BEEN SHIPPED. PRE-ORDER SHIPPING DATES ARE SUBJECT TO DELAYS. MADE TO ORDER PRODUCTS ARE NOT ELIGIBLE FOR CANCELLATION OR REFUNDS.

WHILE ORDERS ARE TYPICALLY SHIPPED WITHIN 1-2 BUSINESS DAYS, ORDERS MAY TAKE LONGER DUE TO UNFORESEEN CIRCUMSTANCES. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SUCCESSFULLY PLACED AND ADDITIONAL EMAILS ONCE YOUR ORDER HAS BEEN SHIPPED.

INTERNATIONAL DELIVERIES AND DUTIES

INTERNATIONAL ORDERS EXCEEDING $250 IN PURCHASE ARE SHIPPED FREE. OTHERWISE, THE SHIPMENT CHARGE WILL BE A FLAT RATE OF USD $25. ALL INTERNATIONAL ORDERS ARE SHIPPED VIA ONE OF OUR INTERNATIONAL CARRIERS. MOST INTERNATIONAL ORDERS WILL ARRIVE WITHIN 7-14 BUSINESS DAYS PENDING CUSTOMS CLEARANCE.

ORDERS THAT ARE SENT OUTSIDE OF THE UNITED STATES MAY BE SUBJECT TO LOCAL TAXES, CUSTOMS, DUTIES, AND FEES LEVIED BY THE DESTINATION COUNTRY (IMPORT FEES). WE ARE LEGALLY OBLIGATED TO DECLARE THE ITEMS AT THEIR RETAIL PRICE. THE RECIPIENT OF THE SHIPMENT IS THE IMPORTER OF RECORD IN THE DESTINATION COUNTRY IS RESPONSIBLE FOR ALL IMPORT FEES. IF YOU REFUSE A SHIPMENT FROM EXHIBIT Y, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES, ANY IMPORT FEES THAT ARE INCURRED ON THE PACKAGE, AND THE COST OF RETURNING THE PACKAGE. 

RETURN POLICY

IF FOR ANY REASON YOU ARE UNSATISFIED WITH YOUR ORDER, PLEASE DO NOT HESITATE TO REACH OUT VIA EMAIL - CLIENTSERVICES@EXHIBITY.CO

EXCHANGES ARE AVAILABLE ON ANY DOMESTIC ORDER, GIVEN THAT YOUR PREFERRED ITEM AND SIZE IS IN STOCK. ITEMS MUST BE RETURNED WITHIN 7 DAYS OF DELIVERY IN NEW CONDITION AND WITH ORIGINAL PACKAGING. NOTE, EXHIBIT Y IS NOT RESPONSIBLE FOR RETURN SHIPPING COSTS. IF YOU WISH TO RETURN AN ITEM, PLEASE EMAIL CLIENTSERVICES@EXHIBITY.CO BEFORE SHIPMENT WITH THE SUBJECT "RETURN" AND THE ORDER NUMBER. WE WILL PROVIDE A LABEL AND INSTRUCTIONS TO ENSURE OUR RECEIPT. 

ANY QUESTIONS OR CONCERNS REGARDING OUR POLICIES CAN BE ADDRESSED VIA EMAIL AT CLIENTSERVICES@EXHIBITY.CO

                                           EXHIBIT Y TEAM